Refund policy

At Dans Cornish Rex Home, we understand that welcoming a Cornish Rex kitten into your home is a big decision and a lifelong commitment. We are here to support you every step of the way, and we recognize that life circumstances can change unexpectedly. If, for any reason, you find that you’re unable to continue with the commitment after your initial purchase, we have established a customer-friendly Refund Policy to accommodate your needs.

Our Commitment to Quality

At Dans Cornish Rex Home, we invest significant time, care, and resources into raising happy, healthy Cornish Rex kittens. From their early socialization to ensuring they receive proper veterinary care, we do everything possible to give each kitten the best start in life. Our goal is to match families with the perfect Cornish Rex kitten, and we hope every customer is fully prepared for the responsibilities of kitten ownership.

Customer-Friendly Refund Policy

While we hope that every Cornish Rex kitten finds its forever home with you, we understand that situations can change. If, within 48 hours of purchasing your Cornish Rex kitten, you find that you’re unable to continue with the commitment, we offer a flexible and customer-friendly Refund Policy to accommodate your needs.

Options for Returns

We want to make the return process as simple and stress-free as possible, offering the following options:

1. Exchange for Another Kitten
If your current Cornish Rex kitten doesn’t fit your lifestyle or preferences, you may choose to exchange it for another kitten. This exchange is available once and must be for a kitten of the same price range or lower. We will help you find a kitten that better suits your family’s needs.

2. Partial Refund
If an exchange is not suitable, we may offer a partial refund of the purchase price. The refund amount will depend on the specific circumstances, and we will ensure that the details are communicated clearly and fairly. Our goal is to handle every situation with transparency and respect.

Our Priority: Ensuring Happy Homes

The welfare of our Cornish Rex kittens is our top priority. We are committed to finding loving, responsible homes for each kitten. By adhering to this Refund Policy, we ensure that every kitten is placed in a suitable environment and that you receive support during this process.

How to Initiate a Return

If you need to return your Cornish Rex kitten, please follow these steps:

1. Contact Us
Reach out to our team within 48 hours of your purchase to discuss the situation. You can contact us via phone or email, and we will assist you promptly.

2. Provide Details
Explain the reason for the return and let us know whether you prefer an exchange or partial refund. Our team will guide you through the next steps and answer any questions you may have.

3. Arrange Return
We will coordinate the safe return of your Cornish Rex kitten. Our team will provide clear instructions to ensure the return process is smooth for both you and the kitten.

Our Support for You

At Dans Cornish Rex Home, we are here to assist you every step of the way. Whether you have questions about our Refund Policy, need guidance on kitten care, or simply need more information, we are always available to support you. Our aim is to ensure that your experience with us is positive, and we want you to feel comfortable and confident with your decision.

Thank You for Choosing Charly Cornish Rex Home

We are grateful for the trust you place in us to help you find the perfect Cornish Rex kitten. Bringing a kitten into your home is an exciting journey, and we are honored to be part of it. If you have any questions about our Refund Policy or need assistance, please don’t hesitate to contact us.

Thank you for choosing Dans Cornish Rex Home – where love, care, and companionship begin!